Sunday, 18 November 2007

Today I...took an entire day off!

I have to admit that, even though I work long intense days, and clearly this gig is for real - I still have to sort of pinch myself and ask "Is this really my life?" every now and then.

I just spent an hour sorting through photos and uploading them to smugmug and I have to say I am so utterly amazed that I get to have this life.

But the funny thing is, whenever I post photos I get a lot of emails (which I love, so please keep writing!) and many of them say things like "Wow, it looks like you're really enjoying as much time exploring as you are working" or "You look so relaxed, you must be getting lots of R'nR".

The reality is that when I am on the road I pack as much fabulousness into the one day off I get each week as I possibly can. Take a thousand pictures. And post what looks like 6 days exploring.

And honestly...I am usually as refreshed after that one fabulous day as I would be after a week off. Which is a good thing. Because let me tell you a little bit about my week.

First, I have been having conference calls. A lot of conference calls. With Toronto and New York. Which means that the earliest they start is 9 pm my time. Usually they are more likely to start at 11 pm my time.

The lovely thing about conference calls at this time of day is that I do have time to go to the gym after work...which gives me a second wind...which gives me the ability to focus and actually contribute to aforementioned conference calls and make them productive.

The more lovely thing about conference calls and second winds at this time of day is it gives me a chance to chat with the godesses of brand marketing in TO. These calls are also productive, but decidedly less so than the ones where I have to be all "businessy". They usually end with me crying with laughter and my pal Nat saying "Teri I HAVE to hang up now. I'm laughing so loud I'm making a scene". But I'm sure its worth it because between her and I we have come up with an amazing campaign to rebrand...um....never mind.

One of the things we were completely undone by this week was the fact that with two words I nearly got someone fired. Well...not so much fired really as told there was no longer a need for their services. The team here is very eager to please. They are also desperately concerned about losing. There is a word for it. "Kiasu". I have grown to hate this word. It literally means "afraid to lose". No one has yet been able to give me a Mandarin word for "driven to win". So their motivation - and they have a lot of motivation - is driven by fear instead of by strategy or desire or just raw competitiveness. They also don't like ambiguity. Nothing stresses them out more than ambiguity. So I have learned to be very concise in my answers and direction.

So, when I was asked "Should I tell him this is the final E communication we will be sending using our previous method and database". I said "Yes. Absolutely." And a dark and deeply troubled look crossed her face and she repeated the question. And I repeated the same answer and moved blythely along to the next item on the agenda. Until about 5 minutes later she meekly interrupted and said..."But I am just not sure how to address this because his contract does not end until June."

At which point I said..."Oh no!!! No! NO!! That is not what I meant!!"

So I am most delighted that on my very first day here I strongly encouraged everyone to ask questions and ensure they had clarity before taking any action or completing any item in the project plan. Phew!! Can you just even imagine?!? I am beginning to see why consultants get a bad name. "Who told you to terminate his contract?" "Teri told me to."

And yet, while they cannot abide ambiguity they do love wildly over the top copy writing. Joel, you would find it unequivocally sublime I am sure. I get emails from Toronto that read like this..."Does this really say "enflamed with a burning desire"? Really?" Full stop. No preamble. No salutation. No close. Just copy angst. So my response was, "I gave her my Harlequin Romance Guide to Copywriting. You don't like that style?"

Nat, just so you know, I just noticed today that there is a poster in the elevator wishing everyone "Season's Greens with Jim Beam". I am confused. If it was a golf promo I could see the play on words...maybe. I think perhaps you really should jump on the next plane. I don't have time to manage copy writing. I have revenue to generate!

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